Useful contacts


The Pensions Advisory Service (TPAS)

TPAS is an independent organisation that provides free advice and guidance on all types of pension queries as well as helping settle disputes or complaints you have failed to resolve.

Tel: 0845 601 2923

Website: http://www.pensionsadvisoryservice.org.uk/

Address: The Pensions Advisory Service, 11 Belgrave Road, London SW1V 1RB.

Pensions Ombudsman

The Pensions Ombudsman may investigate and determine any complaint or dispute over the way in which a pension arrangement is run. Normally the Ombudsman will require you to have been through the Scheme's procedure for resolving disputes and will ask TPAS to consider the complaint first.

Tel: 0207 630 2200

Website: http://www.pensions-ombudsman.org.uk/

Address: The Pensions Ombudsman, 11 Belgrave Road, London SW1V 1RB.

The Pensions Regulator

The Pensions Regulator regulates the running of occupational pension arrangements and can intervene if trustees, employers or professional advisers have failed in their duties.

Tel: 0870 606 3636

Website: http://www.thepensionsregulator.gov.uk/

Address: The Pensions Regulator, Napier House, Trafalgar Place, Brighton BN1 4DW.

Pension Tracing Service

If you have lost track of a pension you can trace it by contacting the Pension Tracing Service online.

Website: www.pension-tracing-service.com

Financial Services Authority

The Financial Services Authority regulates the financial services industry in the UK and provides information for consumers about all aspects of financial planning, including how to find an adviser and what questions to ask.

Websites: http://www.fsa.gov.uk/ and http://www.moneymadeclear.org.uk/

Independent Financial Adviser (IFA)

Due to legal restrictions, neither your employer nor the Trustee is able to give you financial advice on your pension or investments. Therefore, it is recommended you take independent financial advice when considering your options.

Website: http://www.unbiased.co.uk/ will give you a list of IFAs in your area.

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